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Frequently Asked Questions

Returns & Replacements

Q. How many days returns can be initiated after the delivery?

There is a 7-days No Questions Ask Return Policy , every customer is eligible to return product untill it is well mentioned on particular product page. Lens products are not returnable as made specially for customers.

Q. What are courier charges for return orders?

There are no extra charges for returning a product until there is no return pickup service available on given pincode. Hence customers are provided with Free Return & Replacements.


Completely transform efficient value whereas inexpensive experiences. 

All products are manufactured with best quality materials , designs inspired from fashion from around the world. Quality check is ensured at every stage and defected products are disposed immediately. Hence no compromise with quality and substance. Anti-allergy coating on temple of the glasses is done to prevent any substance allergy.

discounts & promotions

Discounts applicability

Discounts are applicable on selected products and is well mentioned on every page of the website. There is no limit on discounts per purchase , customers can take benefit of unlimited discounts without any restriction of minimum purchase value.

Promtional Offers

All promotional offer messages are well transmitted and apply to every customer without any restrictions. Every customer is covered under No Questions Asked return policy and amount refunded will be same as promotional amount .

general questions

Q. How is the quality of Sam & Marshall’s Products?

Sam & Marshall Eyewear ensures that every product that reaches the customer is quality check approved and has passed all audits also every customer is covered under 7-days no question asked return policy incase the product is not found suitable. 


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